by admin | May 23, 2017 | YourCX
We have developed a modern system that enables data collection and analysis, used by our researchers and analysts, as well as by the employees of our Clients in various departments of their companies. Regardless of whether you choose full range of our services or if...
by admin | May 23, 2017 | Declarative data
The stage of designing questionnaires and formulating the questions is one of the most important steps in development of an effective CX strategy. The quality of questions has the effect not only on the usefulness of the data and the reliability of subsequent analyses...
by admin | May 23, 2017 | Declarative data
Research surveys are the main channel for acquisition of declarative data, hence, further analytics and effective implementation of the assumed strategic objectives depend largely on organizing the surveys. This article provides examples of touchpoints worth being...
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