by admin | Feb 21, 2019 | Blog EN, Customer Experience
In 2018, we collected 2,256,195 completed questionnaires from various Customer Journey steps. From websites and mobile applications to delivery processes and contact with the Customer Service. Respondents shared with us their opinions and impressions on various...
by admin | Oct 10, 2018 | Blog EN, Customer Experience
Consumers today are getting used to higher and higher service standards, which is why almost everyone who runs their business agrees that Customer Experience is one of the key elements of achieving success. According to Forrester, 85% of American entrepreneurs believe...
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