Services - YourCX

Services and support

CX strategy

We actively participate in the creation of effective strategies to optimize the consumer experience across all channels of contact with the brand (online, mobile and offline) and taking into account the ROPO and revROPO effect.

Business analysis

We analyze your business and the industry in which you operate. We approach each project individually, using our own knowledge and experience and referring to research from agencies around the world.

Professional reports

For clients conducting larger research projects, we prepare special monthly, quarterly and/or annual reports. The form of the reports is adapted to the objectives defined in cooperation with the client.

Expert recommendations

Prepared on the basis of the collected data, the recommendations are prepared by an experienced team of experts who specialize in various fields related to CX/UX research, marketing and e-commerce market.

Research support

Our experts and consultants approach each project individually, flexibly adapting their work to the needs of our clients. We respond to each question in less than 24 hours.

Optimizing processes

We also support our clients in optimizing internal corporate processes, and the tools offered can also be used in the context of improving employee satisfaction.

Customized research solutions

We are constantly developing the research platform by working closely with partners and listening to their needs. Partners' individual expectations are always taken into account in the development plan so that partners get the solutions they need quickly.

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