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“(…) We recommend YourCX tools and services first and foremost because of competence, reliability, and professionalism in supporting Play’s Customer Experience optimization strategy. (…)”

“(…) Thanks to our hard work on website optimization, we have managed to maintain a stable upward trend in the average Net Promoter Score growth rate over the past year.  (…)”

“(…) Their self-developed tools undoubtedly work well in the context of operational work on current issues and wider analysis of Customer Experience. YourCX is a trustworthy team of professionals (…)”

“(…) Gathered data is used at all levels of the organization, from operational, related to the ongoing activities, to the strategic, focused on the analysis of general trends.  (…)”

“(…) we received practical usability recommendations and industry benchmarks, as well as advanced analysis of conversions and user behavior (…)”

We approach each project individually by creating effective strategies for researching, analyzing and optimizing Customer Experiences in online, mobile and offline channels.