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Social - opinions and reviews
Surveys - results from direct research
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Retail - stationary stores
Data analysis
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Open-ended questions analysis
Flow and path analysis
Complete respondent profiles
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CX Specialists
Researchers
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Customer Service Specialists
Problems / Issues
The impact of experience on business
NPS and what affects it
Stationary store rating against the background of competition
Abandoning the buying process
Problems in mobile apps
How to improve the effectiveness of research
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YourCX advantage over competition
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Cohort analysis
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Voice of the Client: how does Customer Experience research support the company's development?
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NPS Score
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Sampling in Customer Experience research
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Data security
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The use of CX analytics
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