The available history of survey completions allows you to see how individual customers' preferences and expectations change over time.
Survey respondents not only express their opinions in surveys, but also perform a number of actions, including on websites or in the mobile app. By tracking the sites visited, behaviors or events, it is possible to check the broader context for the statements made.
Automatic segmentation of respondents
Based on users' statements and behavior, you can automatically assign them to dedicated categories. Whiners, Heavy Users, Fans of competitors or any other business segmentation useful for further analysis.