YourCX is first and foremost a team of passionate people who take as their main goal spreading positive ideas related to improving the consumer experience. We also do everything we can to support business clients in the processes of optimizing consumer satisfaction. After all, we would like to live in a world where customer relationships are built through quality service and trust backed by real action.
Who do we work for?
YourCX is a small team and large clients. However, our offer is tailored to the needs of large entities and corporations as well as smaller companies. In our portfolio of business clients, you will find players from all sorts of industries, from online retailers, banks and telecom service providers to travel agencies and cinema chains. We have developed solutions for various research purposes and problems, but we are also ready for new challenges.
YourCX is a modern company for a modern client. We are located in Wroclaw, Warsaw and Zielona Gora. Our team consists of passionate people who are not afraid of Mondays or working after hours. This does not mean, however, that we put work above everything else - we do what we do with pleasure, and by working remotely we find time for our own passions, friends and family.
IT project manager, e-commerce, business consultant, and MBA graduate. He has been involved in the IT and Internet industry for many years. Co-founder of YourCX research platform, originator of many advanced research products; previously developed international e-commerce platforms.
Dominik Urban
Head of Development
He leads the development of the YourCX analytics platform for the short and long-term needs of clients. Surprises colleagues with unconventional ideas every day. Enthusiast of healthy lifestyle, balanced diet and debunking nutrition myths.
Destina Sławińska
Customer Success Manager
Graduate of sociology and image communication at the University of Wroclaw. For years she has been involved in the IT industry, especially in the area of marketing and sales. Privately a lover of distant travels and wild animals.
Jarosław Furmanek
Fullstack Developer
Developer of the YourCX platform. Expert of the Laravel framework. Optimization geek and seeker of the best UI/UX solutions. Automotive and fantasy are his hors d'oeuvres.
Urszula Wojnarowicz
Head of Analytics
A graduate of the University of Wroclaw, she is a data analyst and Internet marketing specialist. She has been involved in the Internet and research industry for many years. Author of most research reports for YourCX clients.
YourCX stands out as a comprehensive tool for CX (Customer Experience) and EX (Employee Experience) research, providing research teams with flexible and advanced support in data analysis. The YourCX platform is often compared to a “Swiss Army knife” – its research tools are indispensable in complex and dynamic situations where fast and accurate analysis of user experiences is needed. With a wide range of features such as reporting, alerts, integrations with other systems and technical support, YourCX helps teams precisely identify problems and design more relevant interventions.
Customer references underline the high level of professionalism of our team and our willingness to act proactively, thanks to which organizations are able to quickly adapt to changing market needs. Working with companies such as Multikino Vue, Play and Orange, we has gained recognition for flexibility and ability to respond quickly to customer needs, which allows for the effective implementation of innovative solutions in the area of customer experience optimization. We offer substantive and technical support and we are committed to sharing knowledge, making us an invaluable partner in user experience management.
