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Analytics and reporting

Data collected through YourCX system is presented in a transparent admin panel that can be used by both researchers and analysts, as well as by project managers, directors and others involved in a wide range of consumer experience optimization activities. Our...

Features for creating and editing surveys

We have developed a modern system that enables data collection and analysis, used by our researchers and analysts, as well as by the employees of our Clients in various departments of their companies. Regardless of whether you choose full range of our services or if...

Declarative data: how to ask good questions?

The stage of designing questionnaires and formulating the questions is one of the most important steps in development of an effective CX strategy. The quality of questions has the effect not only on the usefulness of the data and the reliability of subsequent analyses...

Declarative data: brand touchpoints

Research surveys are the main channel for acquisition of declarative data, hence, further analytics and effective implementation of the assumed strategic objectives depend largely on organizing the surveys. This article provides examples of touchpoints worth being...