Research platform
Sources of information
Online - websites, mobile apps
Social - opinions and reviews
Surveys - results from direct research
Digital analytics - research and website behavior
Retail - stationary stores
Data analysis
Full data management
Open-ended questions analysis
Flow and path analysis
Complete respondent profiles
Actions
Reporting
Dashboards
Alerts
Integrations
Solutions
For whom
CX Specialists
Researchers
Digital Managers
Retail Managers
Customer Service Specialists
Problems / Issues
The impact of experience on business
NPS and what affects it
Stationary store rating against the background of competition
Abandoning the buying process
Problems in mobile apps
How to improve the effectiveness of research
Materials
Materials
Blog posts
Case Studies
Reports
Databank
About us
About us
Our team
Contact
Credentials
G2 Credentials
Services
LOGIN
REGISTER
pl
en
Home
/
Blog posts
Blog
All posts
Conducting research
Consumers
CX research
Data analysis
Events
Infographics
Omnichannel
Reports
YourCX platform
CX research
Measuring CX Using Customer Journey Metrics
Read more
CX research
Understanding Customer Retention
Read more
Conducting research
How to Measure Customer Service
Read more
Conducting research
Effective Strategies to Increase Survey Participation
Read more
Consumers
What Makes Great Customer Experience?
Read more
Conducting research
Think you’re sending too many surveys? How to avoid survey fatigue.
Read more
Conducting research
How to Ask Sensitive Survey Questions
Read more
Conducting research
Market research vs. marketing research — What’s the difference?
Read more
CX research
Balancing the Human and Digital Customer Experience
Read more
1
2
3
…
12
Next »
Polski
English
YourCX on Facebook
YourCX on LinkedIn
Copyright © 2023. YourCX. All rights reserved — Design by
Proformat
linkedin
facebook
pinterest
youtube
rss
twitter
instagram
facebook-blank
rss-blank
linkedin-blank
pinterest
youtube
twitter
instagram
