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Conducting research

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Conducting research

YourCX platform

Conducting research

CAWI survey in practice - pros and cons Read more

Conducting research

How do you compare with the competition - Benchmarks Read more

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Product / Research platform

Sources of information

Online - websites, mobile apps
Social - opinions and reviews
Surveys - results from direct research
Digital analytics - research and website behavior
Retail - stationary stores

Data analysis

Full data management
Open-ended questions analysis
Flow and path analysis
Complete respondent profiles

Activities

Reporting
Dashboards
Alerts
Integrations

Solutions

For whom

CX Specialists
Researchers
Digital Managers
Retail Managers
Customer Service Specialists

Problems / Issues

The impact of experience on business
NPS and what affects it
Stationary store rating against the background of competition
Abandoning the buying process
Problems in mobile apps
How to improve the effectiveness of research

Materials

Blog posts
Case Studies
Reports
Databank

About us

Our team
Contact
Credentials
G2 Credentials
Services

Platform

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